Important Terms and Conditions:

Meals are pre-arranged and prepaid so if the group wishes to make changes to the schedule that result in missing a pre-arranged meal, there will be no refund for the missed meal and guests will assume the additional cost of the missed meal elsewhere for themselves, the guide and driver.
We encourage guests to bring reusable water bottle and refill water bottles at filtered water dispensers in lodges and on the bus to reduce our use of plastic
Any additional airport transfers that are not on the arrival or departure date for this tour have an additional charge of $56.50 per transfer (if you require a private transfer from any other location, this will be quoted upon request and added as an additional item on your invoice)
Airport exit taxes are not included and are approximately $30 per person (Most airlines are including them now, so please check with your airline for details.)
International airfare not included
Early check-in (usually before 3pm) and late check-out (usually after 10am) fees are not included. If an early check-in or late check-out is requested, the client will pay the corresponding charge per hotel policy.
Cotinga Tours will not cover any additional costs that could result from flight changes such as schedule changes, flight cancellations, airstrip closures, flight rerouting or other situations that are out of our hands, including extra costs in transfers, lodging, or costs due to missed/rerouted flights that may result from these changes. All additional costs due to flight related changes will be covered by the client
Non-smokers prefered. Costa Rica has strict laws on smoking in public. Smoking is only permitted in designated smoking areas away from the main public amenities. This means that there is no smoking on public property, inside the hotel facility, trail systems or reserves.
Physical Fitness Disclaimer: This tour has moderate daily fitness activity. Participants will need to be able to stand for periods of time out in the field. Anticipate walking a daily total of 1-2 miles at a slow pace on faily flat ground. If there are inclines they will be slight and gradual. Minimal amount of stairs. If this could be an issue please let us know.
No refund for any unused entrances or tours
Tips to guides and hotel staff not included Guidelines are available upon request
Alcoholic beverages and costs of a personal nature are not included
We highly recommend purchasing comprehensive travel insurance that covers trip
cancellation, trip interruption, and loss or damage to optics and equipment, in order to protect your investment.

Payments Policy:

Deposits are $650/person Non-refundable for tours and are due upon registration. Upon registration Cotinga Tours will email you an invoice for the deposit. Registration is on a first come first serve basis. Tour payment in full is at least 90 days prior to the departure date.
Cancellations and respective refunds are according to the following schedule (all cancellations must be received in writing):
Cancellations received before 90 days prior to the arrival date, the client receives a full refund less the non-refundable deposit.
Cancellations received between 90 and 75 days prior to the arrival date, the client receives a 50% refund of the total less the non-refundable deposit.
Cancellations received between 74 and 66 days prior to arrival date, the client receives a 25% refund of the total less the non-refundable deposit.
Cancellations received at 65 days or less prior to the arrival date, there will be no refund available.

COVID-19 Detailed Policies and Country Requirements

Medical costs and any extra costs associated with a medical issue (lodging, transportation, meals, etc) are the responsibility of the client. Cotinga Tours will not be responsible for any costs incurred. Cotinga Tours will assist clients in finding alternative accommodations if client(s) are denied entrance into a hotel in their itinerary due to illness.
If a COVID-19 test is necessary while in Costa Rica, extra costs incurred--transportation, medical costs, test cost (approximately $100), alternative lodging and meals will be covered by the client.
The above COVID-19 related travel requirements could change at any time please refer to this website for updates: https://www.visitcostarica.com/en/costa-rica/statement-costa-rica-tourism-board-covid-19
Traveling during the COVID pandemic does come with risks. Cotinga Tours as well as the hotel properties, tour operators, and restaurants follows the sanitary policies enforced by the Costa Rican Ministerio de Salud.